QUALITY OF WORK LIFE AND TURNOVER INTENTION IN NURSES: THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT

Authors

  • Yuni Ratnawati Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Purwokerto, Indonesia, Indonesia
  • Fatmah Bagis Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Purwokerto, Indonesia, Indonesia
  • Suyoto Suyoto Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Purwokerto, Indonesia

DOI:

https://doi.org/10.29040/ijebar.v8i1.12500

Abstract

With the high level of turnover intention in Purwokerto type C hospitals, which reaches 15-20% per year, researchers are interested in finding out more about the influence of quality of work life on turnover intention, organizational commitment on turnover intention, and whether there is a mediating effect from organizational commitment to turnover intention. The sampling technique uses convenience sampling. The research was conducted using Partial Least Square analysis. The results of sampling were 128 nurses from 4 type C hospitals in Purwokerto. Distribution is carried out evenly according to the convenience method. The majority of respondents are female. Dominated by special nurses. Age 20-25 years. Has a diploma (D3), and is married. By using a significance level of 5%, the results of the oalysis calculations prove that organizational commitment has a significant negative effect on turnover, quality of work life has a negative but not significant effect on turnover intention, and quality of work life has a positive and significant effect on organizational commitment. This means that the relationship between quality of work life and nurses' turnover intentions is partially mediated by organizational commitment. Keywords: Quality Of Work life, Turnover Intention, Organizational Commitment

References

Ade, K., Sari, Y., & Supartha, W. G. (2017). Kepuasan Kerja dan Komitmen Organisasional. Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia. ISSN : 2337-3067E-Jurnal Ekonomi dan Bisnis Universitas Udayana 6.1 (2017): 1-28

Adriano, J., & Callaghan, C. W. (2020). Work-life balance, job satisfaction and retention: Turnover intentions of professionals in part-time study. South African Journal of Economic and Management Sciences, 23(1), 1–12. https://doi.org/10.4102/sajems.v23i1.3028

Agus, A., & Selvaraj, R. (2020). The mediating role of employee commitment in the relationship between quality of work life and the intention to stay. Employee Relations, 42(6), 1231–1248. https://doi.org/10.1108/ER-07-2019-0292

Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021). The relationship between quality of work life and work life balancemediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62. https://doi.org/10.1108/JAMR-05-2020-0082

Bagis,F.,U,Indra Kusumo.,Arini Hidaya. Kepuasan Kerja Sebagai Variabel Mediasi Terhadap Pengaruh Budaya Organisasi dan Komitmen Terhadap Kinerja Pegawai. Jurnal Internasional Penelitian Ekonomi, Bisnis dan Akuntansi (IJEBAR) Tinjauan Sejawat – Jurnal Internasional Vol-5, Edisi-2, 2021 (IJEBAR)E-ISSN : 2614-1280 P-ISSN 2622-4771 Fakultas Ekonomi dan Bisnis , Universitas Muhammadiyah Purwokerto

Blomme, R. J., Van Rheede, A., & Tromp, D. M. (2010). Work-Family Conflict as a Cause for Turnover Intentions in the Hospitality Industry. Tourism and Hospitality Research, 10(4), 269–285. https://doi.org/10.1057/thr.2010.15

Chan, S. H. J., & Ao, C. T. D. (2019). The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees. Journal of Quality Assurance in Hospitality and Tourism, 20(2), 206–229. https://doi.org/10.1080/1528008X.2018.1512937

Chegini, Z., Asghari Jafarabadi, M., & Kakemam, E. (2019). Occupational stress, quality of working life and turnover intention amongst nurses. Nursing in Critical Care, 24(5), 283–289. https://doi.org/10.1111/nicc.12419

Dewi, L. S. I. G. A. M. (2023). PERAN KOMITMEN ORGANISASIONAL MEMEDIASI PENGARUH QUALITY OF WORK LIFE TERHADAP KINERJA KARYAWAN. E-Jurnal Manajemen, Vol. 12, No. 3, 2023:305-324 DOI: Https://Doi.Org/10.24843/EJMUNUD.2023.V12.I03.P05 ISSN, Vol. 12, N. https://doi.org/https://doi.org/10.24843/EJMUNUD.2023.v12.i03.p05 ISSN

Donkor, F., Appienti, W. A., & Achiaah, E. (2022). The Impact of Transformational Leadership Style on Employee Turnover Intention in State-Owned Enterprises in Ghana. The Mediating Role of Organisational Commitment. Public Organization Review, 22(1). https://doi.org/10.1007/s11115-021-00509-5

Hutagalung, I., Soelton, M., & Octaviani, A. (2020). The role of work life balance for organizational commitment. Management Science Letters, 10(15), 3693–3700. https://doi.org/10.5267/j.msl.2020.6.024

Ibrahim Alzamel, L. G., Abdullah, K. L., Chong, M. C., & Chua, Y. P. (2020). The quality of work life and turnover intentions among Malaysian nurses: the mediating role of organizational commitment. Journal of the Egyptian Public Health Association, 95(1). https://doi.org/10.1186/s42506-020-00048-9

Kim, H., & Kim, E. G. (2021). A meta-analysis on predictors of turnover intention of hospital nurses in South Korea (2000–2020). Nursing Open, 8(5), 2406–2418. https://doi.org/10.1002/nop2.872

Magbity, J. B., Ofei, A. M. A., & Wilson, D. (2020). Leadership Styles of Nurse Managers and Turnover Intention. Hospital Topics, 98(2), 45–50. https://doi.org/10.1080/00185868.2020.1750324

Nadila Nuraning, Suyoto, Mastur Mujib Ikhsani, Darmawan, A. (2023). Pengaruh Cyberloafing, Efikasi Diri, dan Budaya Organisasi Terhadap Kinerja Karyawan di Badan Penerimaan Daerah Kabupaten Banyumas. Jurnal Internasional Penelitian Ekonomi, Bisnis Dan Akuntansi (IJEBAR) Tinjauan Sejawat – Jurnal Internasional Vol-7, Edisi-1, 2023 (IJEBAR)E-ISSN : 2614-1280 P-ISSN 2622-4771, 2023, 1–11.

Permarupan, P. Y., Mamun, A. Al, Hayat, N., Saufi, R. A., & Samy, N. K. (2020). Effects of quality of work-life on emotional exhaustion: A study among nurses in Malaysia. Journal of Workplace Behavioral Health, 35(2), 117–136. https://doi.org/10.1080/15555240.2020.1720516

Ribeiro, N., Duarte, P., & Fidalgo, J. (2020). Authentic leadership’s effect on customer orientation and turnover intention among Portuguese hospitality employees: The mediating role of affective commitment. International Journal of Contemporary Hospitality Management, 32(6), 2097–2116. https://doi.org/10.1108/IJCHM-06-2019-0579

Sedgwick, P. (2013). Convenience sampling. Bmj, 347(oct25 2), f6304–f6304. https://doi.org/10.1136/bmj.f6304

Wubetie, A., Taye, B., & Girma, B. (2020). Besaran niat berpindah dan faktor- faktor terkait di antara perawat yang bekerja di unit gawat darurat rumah sakit pemerintah di Addis Ababa , Ethiopia : studi berbasis institusi cross-sectional. 1–9.

Downloads

Published

2024-03-30

How to Cite

Ratnawati, Y., Bagis, F., & Suyoto, S. (2024). QUALITY OF WORK LIFE AND TURNOVER INTENTION IN NURSES: THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT. International Journal of Economics, Business and Accounting Research (IJEBAR), 8(1). https://doi.org/10.29040/ijebar.v8i1.12500

Issue

Vol. 8 No. 1 (2024): IJEBAR : Vol. 8, Issue 1, March 2024

Section

Articles

Citation Check

License

Authors who publish with IJEBAR agree to the following terms: Authors retain copyright and grant the IJEBAR right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material) the work for any purpose, even commercially with an acknowledgement of the work's authorship and initial publication in IJEBAR. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in IJEBAR. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

Most read articles by the same author(s)

1 2 > >>