BE BIG BOSS! : PELATIHAN KEWIRAUSAHAAN DI BIDANG KELEMBAGAAN, MENAJEMEN SDM, DAN KEUANGAN SERTA FASILITASI USAHA UNTUK MENINGKATKAN WIRAUSAHA MAHASISWA DI UNNES
Abstrak
Referensi
DAFTAR PUSTAKA
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Hafeez, S., & Hasnu, S. (2010), “Customer satisfaction for cellular phone in Pakistan: A case study of Mobilinkâ€, Business and Economics Research Journal, Vol.1 No.(3), pp. 35-44.
Hafeez, S. and Muhammad, B. (2012), “The Impact of Service Quality, Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistanâ€, International Journal of Business and Social Science ,Vol.3 No.16, pp. 200-209.
Heriyadi, Listiana, E. dan Lay, Y.N. (2018). An Analysis of the Influence of Service Quality, Personal Selling and Complaint Handling and Trust on Customer Retention (Survey of Bank Harda International Savings Customers, Pontianak Branch). Volume 7 Number 2.
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