MARSANTA, Viny; SOLIHA, Euis. Increasing Customer Loyalty Through Optimizing Customer Satisfaction With Customer Relationship Management And Company Image Strategies (Study on PT PLN (Persero) UP3 Serpong Customers). Jurnal Ilmiah Ekonomi Islam, [S. l.], v. 10, n. 3, p. 2715–2724, 2024. DOI: 10.29040/jiei.v10i3.13923. Disponível em: https://www.jurnal.stie-aas.ac.id/index.php/jei/article/view/13923. Acesso em: 22 jul. 2025.