How Digital Leadership and Organizational Support Influence Innovative Work Behaviour: The Mediating Effect of Emotional Intelligence

Muhammmad Zahid Ash-Shidqie; Fatmah Bagis; Hengky Widhiandono; Nawalin Nazah

doi:10.29040/jiei.v12i1.19071

Penulis

Muhammmad Zahid Ash-Shidqie Universitas Muhammadiyah Purwokerto, Indonesia
Fatmah Bagis Universitas Muhammadiyah Purwokerto, Indonesia
Hengky Widhiandono Universitas Muhammadiyah Purwokerto, Indonesia
Nawalin Nazah Universitas Muhammadiyah Purwokerto, Indonesia

DOI:

https://doi.org/10.29040/jiei.v12i1.19071

Kata Kunci:

Digital Leadership, Organization Support, , Emotional Intellegence, Innovative Work Behaviour

Abstrak

Abstrak
Upaya untuk menciptakan perilaku karyawan yang inovatif semakin bergantung pada kualitas kepemimpinan dan kondisi psikologis individu dalam lingkungan kerja modern. Studi ini bertujuan untuk menganalisis peran kepemimpinan digital dan dukungan organisasi dalam membentuk perilaku kerja inovatif, dengan variabel mediasi kecerdasan emosional di sektor lembaga keuangan mikro. Pendekatan kuantitatif digunakan melalui penyebaran kuesioner kepada responden yang bekerja di lembaga keuangan mikro, dengan total 192 responden. Analisis dilakukan menggunakan Structural Equation Modelling (SEM) untuk menguji hubungan antar variabel dan mengidentifikasi peran kecerdasan emosional. Hasil menunjukkan bahwa kepemimpinan digital berkontribusi positif terhadap perilaku kerja inovatif dan secara signifikan meningkatkan kecerdasan emosional karyawan. Dukungan organisasi terbukti meningkatkan kecerdasan emosional, tetapi tidak memiliki efek langsung pada perilaku kerja inovatif. Selain itu, kecerdasan emosional memiliki peran mediasi yang signifikan dalam hubungan antara kepemimpinan digital dan perilaku kerja inovatif serta antara dukungan organisasi dan perilaku kerja inovatif. Temuan ini menegaskan bahwa kesiapan emosional karyawan merupakan faktor kunci dalam memaksimalkan manfaat digitalisasi organisasi. Studi ini memberikan kontribusi teoretis tentang mekanisme psikologis yang mendorong inovasi, sekaligus menawarkan rekomendasi praktis bagi organisasi untuk memperkuat kompetensi kepemimpinan digital, dukungan pekerjaan, dan kecerdasan emosional guna mendorong inovasi berkelanjutan.

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