CHANDRAHADINATA, Doddy; TAPTAJANI, Dedi Sa’dudin; CAHYADI, Ujang. PENINGKATAN KUALITAS PELAYANAN DI BENGKEL ALVA JAYA MOTOR MENGGUNAKAN METODE FUZZY SERVQUAL. Jurnal Akuntansi dan Pajak, [S. l.], v. 23, n. 2, 2023. Disponível em: https://www.jurnal.stie-aas.ac.id/index.php/jap/article/view/7373. Acesso em: 1 jul. 2025.